FREQUENTLY ASKED QUESTIONS

1. What is a Headspa?

A Headspa is a luxurious scalp and hair wellness treatment that deeply cleanses, exfoliates, and nourishes the scalp. It promotes healthy hair growth, relieves stress, and leaves you feeling refreshed from head to toe.

2. What makes Thairapy Headspa different?

We combine traditional Japanese headspa techniques with modern wellness therapy, offering a unique experience that balances beauty and relaxation. Every session is customized to your scalp condition, hair type, and stress level.

3. How long does a session take?

Each session lasts between 45 to 90 minutes, depending on the treatment package you choose. We recommend arriving 10 minutes early to fully relax before your session begins.

4. Do I need to wash my hair before the appointment?

No need! We provide a complete cleansing ritual as part of the treatment. Just come as you are — we’ll take care of the rest.

5. Can I book multiple treatments in one visit?

Absolutely. Many guests pair their Headspa with a neck, shoulder, or back massage for the ultimate relaxation experience. Our team will help design a combination that suits your needs.

6. How often should I get a Headspa treatment?

For best results, we recommend once every 2 to 4 weeks. Regular sessions help maintain a balanced scalp, reduce stress, and improve overall hair health.

7. Is Headspa suitable for everyone?

Yes — our treatments are gentle and safe for most people. If you have scalp conditions or sensitivities, please let us know before your session so we can customize the products and techniques for your comfort.

8. Can I bring someone with me?

You’re welcome to bring a friend or partner to relax in our waiting lounge. However, to maintain the calm spa atmosphere, treatment rooms are reserved for clients receiving services only.

9. What is your cancellation policy?

We understand life happens — just let us know at least 24 hours in advance if you need to cancel or reschedule. Late cancellations or no-shows may incur a small fee.

10. Do you offer gift cards or memberships?

Yes! We offer beautifully packaged gift cards — perfect for birthdays, anniversaries, or self-care gifts. Membership options are also available for regular clients to enjoy exclusive perks and savings.